What types of balances exist, and what do they mean?

There are five types of balances:

1. The Available balance refers to the funds available for withdrawal. If you have passed the verification and started processing payments, you can apply for the withdrawal of funds from the available balance at any time.

2. The Rolling Reserve  refers to a percentage (5-10%) of the transactions received that is held for three months. It is a standard practice in payment processing used to cover possible chargebacks/refunds or fraudulent activities. After the specified period, the funds are transferred to the Available balance.

3. The Pending balance  refers to the funds expected to move into the available balance after the buyer pays for the item. The period for which funds are withheld depends on the type of account verification, project history, turnover, industry, risk level and other factors considered during project verification. You can check all the holds applied to your account in the Pending transfers section.

4. The Referral balance  refers to the funds earned through our affiliate program.

5. The Total amount refers to the sum of all balances for each currency.