Who should I contact to request a refund for my purchase?

Since Payop is a payment service provider, we do not directly provide the payers with any goods/services they paid for on the website. We only process the initiated payments. Our involvement starts when you choose our payment method and ends once the payment is successful.

Therefore, if you have any order-related issues with your purchase or, for some reason, want to request a refund, you should contact the merchant (website administration) to investigate your inquiry further and find the proper solution.

It should also be noted that refunds cannot be initiated from our side. The merchant should request it in their dashboard.