about us

We make 
payments easy

Founded with a vision to democratize financial services, we’ve grown into a global payment provider, empowering users in 170+ countries with secure, flexible, 
and easy-to-integrate solutions.
1 billion
Transactions processed
10 k+
Websites operate with Payop
170
Countries
100 +
Currencies

Our journey

2025

Full rebranding

Rolled out a new brand identity that reflects who we are today.

New checkout design

Introduced a cleaner, smarter checkout optimised for higher success rates.

Merchant guide

Added a detailed merchant guide to the dashboard. Now it covers all the possible “How do I..?” questions.

2024

Lower Fees

Decreased pricing across the system.

Lower Holds

Reduced holds — now 4x lower.

Checkout Update

Updated Payop checkout.

Status Tracker

Added a status tracker for payers.

2023

Pay by Monzo Launch

Launched Pay by Monzo.

Pay by Bank Expansion

Expanded Pay by Bank coverage to 10 countries.

Team Growth

Went through an operational reorganization, doubling the team’s size and effectiveness.

Fast Verification

Created a pre-check stage for faster website verification.

2022

Pay by Revolut Launch

Launched Pay by Revolut.

Beyond Cards

Shifted focus from card acquiring to alternative payment methods

Performance Analytics

Built a powerful analytics tool to track payment method performance.

Omnichannel Acceptance

Improved payment acceptance across multiple channels.

2021

Pay by Bank Launch

Launched our own payment option — Pay by Bank.

Guaranteed Deposits

Created “Guaranteed Deposits” technology for open banking, which became an industry standard.

Canadian License

Obtained second licence by FINTRAC in Canada.

500+ Local Methods

Expanded local payment methods to 500+ (and stopped counting).

2020

Local Methods Expansion

Expanded local payment methods to 350+.

Platform Integrations

Completed technical integrations with PIQ and Praxis.

E-commerce Plugins

Developed plugins for WooCommerce, PrestaShop, and OpenCart.

2019

Licensed Payment Provider

Became a licensed payment provider, enabling us to support merchants directly under a regulated framework.

Integrated International Acquiring and 200+ PM

Launched international acquiring and expanded to 200+ local payment methods for smoother global acceptance.

2017

Launch

Started operating as a tech solution.

Our Values

What we beleive in

Сuriosity

With an open mind, we embrace new challenges and dive deep into the essence of every problem. This mindset fuels innovation and keeps us at the forefront of our industry.

Teamwork

Our team is our strength. We believe in the power of collaboration and know we achieve the best results when we work together.

Continuous learning and innovation

We value learning and progress above all else. Our team is constantly working for the future, introducing new solutions.

Product orientation

Our passion for our work is boundless. We constantly refine and improve our product to exceed our clients’ expectations.

Transparency and trust

We cultivate an environment where ideas, concerns, and doubts are shared freely.

Our team

Anastasiia Semenkova
Chief Executive Officer

Anastasiia Semenkova

Chief Executive Officer

Anastasiia Semenkova

Bio

I hope every website offers a dark mode option. I enjoy rating the taste of McDonald’s in various countries. My teenage years were spent immersed in de_dust2.Fast.

Superpowers

I identify logical patterns in diverse information and am often puzzled why others don’t see the same obvious conclusions. Through experience, I’ve discovered ways to achieve identical outcomes with fewer steps. Finding and developing these improved solutions is my favorite form of entertainment.

Nataliia Lukianova
Chief Operating Officer

Nataliia Lukianova

Chief Operating Officer

Nataliia Lukianova

Bio

I’m into training sessions, quick trips, and books that stretch my thinking. Curiosity keeps me exploring — structure keeps me delivering.

Superpowers

I turn chaos into structure. Riddles are my thing: I spot the pattern, test the hunch, and lock in the simplest rule that works. I build habits the team can keep on a busy week. Progress stays visible, so everyone knows what matters next. Light process, strong outcomes.

Iryna Borkun
Head of Sales

Iryna Borkun

Head of Sales

Iryna Borkun

Bio

I’m deeply passionate about psychology and uncovering the patterns that shape human behavior. Guided by boundless curiosity and a drive to grow, I embrace every experience as a chance to evolve and see the world with fresh eyes.

Superpowers

My superpower is cutting through complexity — I love solving challenges quickly and decisively, without unnecessary complications. Even in the midst of noise and pressure, I stay calm and clear-minded, turning chaos into clarity. Above all, I’m driven by a genuine desire to help others resolve their problems swiftly and effectively.

Iryna Olishevets
Head of Customer Support

Iryna Olishevets

Head of Customer Support

Iryna Olishevets

Bio

Big book lover, bigger coffee drinker. A few chapters and a couple of cappuccinos make my day complete.

Superpowers

I know our product inside out and understand our clients' needs, so along with the support team, I can make their lives easier. Every request gets a personal touch — no copy-paste replies.

Maksym Kabachenko
Deputy Head of Customer Support

Maksym Kabachenko

Deputy Head of Customer Support

Maksym Kabachenko

Bio

I enjoy taking long walks around the city, exploring different neighborhoods, and trying various kinds of food to soak in the local atmosphere. Outside of reading, gaming, or watching sports, I also visit the gym and experiment with new recipes.

Superpowers

I stay calm and focused even in high-pressure situations, breaking down complex problems into smaller, manageable pieces. My strength lies in investigating the root cause of issues rather than just closing tasks – ensuring that solutions are lasting, not temporary.

Iryna Pikhotska
Head of Key Account Managers

Iryna Pikhotska

Head of Key Account Managers

Iryna Pikhotska

Bio

For me, the most interesting things are often hidden deep inside, but the real answers can appear right on the surface. I enjoy taking something complicated, finding the logic behind it, and putting everything into order. It feels like a small discovery, almost like finding my own Eureka.

Superpowers

I stay calm and focused even in high-pressure situations, breaking down complex problems into smaller, manageable pieces. My strength lies in investigating the root cause of issues rather than just closing tasks – ensuring that solutions are lasting, not temporary. I like to approach challenges with creativity and clear structure. I like to approach challenges with creativity and clear structure.

Tetiana Kovalska
Account Manager Team Lead

Tetiana Kovalska

Account Manager Team Lead

Tetiana Kovalska

Bio

Definitely not a morning person; if it’s before the sun is up, I’m most likely not. Being a person of habit I find comfort in structure and routine, but experience shows that some of the best things happen spontaneously, so I stay open to what life has to offer. I enjoy learning random bits of information, especially something revealing how things and systems work.

Superpowers

I listen to understand, it’s not just a listening skill but the ability to see things from another person’s perspective. Having a keen eye for detail and steady persistence, I get to the root of the problem.

Tetiana Petrova
Head of Risk

Tetiana Petrova

Head of Risk

Tetiana Petrova

Bio

Always curious and open to new experiences – from extreme rides to exploring the unfamiliar. A true coffee enthusiast, I enjoy traveling, discovering new places, and appreciating those little moments that make life unique. My motto: “Be afraid and do it anyway.”

Superpowers

When something needs to be done, I move fast and make it happen — efficiently and without fuss. People know they can count on me because responsibility and reliability are simply part of who I am. I trust my intuition, and it often guides me to spot patterns and take the right decision at the right time.

Vitalina Stelmakh
Head of Compliance

Vitalina Stelmakh

Head of Compliance

Vitalina Stelmakh

Bio

A cat lover, travel enthusiast, and language learner. I’m constantly exploring new cultures and tastes — from local cuisine to hidden coffee spots. Dancing, singing, and experimenting with style are my favorite ways to express myself.

Superpowers

I’m highly organised and detail-oriented, with a natural ability to structure processes and communicate them clearly to others. I see the big picture and translate ideas into actionable plans. I thrive on connecting with people, guiding them, and helping the team achieve its goals.

Anna Sternichuk
Corporate Marketing Team Lead

Anna Sternichuk

Corporate Marketing Team Lead

Anna Sternichuk

Bio

I pretty much have a small coffeehouse at home: beans and mugs for every mood. It’s my favourite way to wake up after staying up too late with a good thriller. To recharge and stay creative, I never say no to a trip, even a short one.

Superpowers

I notice things others often miss: patterns, small details, the bigger picture hiding behind the noise. I’m quick at finding the right words to explain something so everyone gets it. And when plans change (as they always do), I stay calm, adjust fast, and keep things moving forward.

Kateryna Shcherbak
Organic Marketing Team Lead

Kateryna Shcherbak

Organic Marketing Team Lead

Kateryna Shcherbak

Bio

I’m a foodie and avid reader who loves long walks, especially when exploring new cities. I can never resist discovering a cosy cafe or trying unusual dishes.

Superpowers

I make sure our content ticks all the boxes: optimised, engaging, and genuinely useful. I plan strategies, guide the team, and experiment with tweaks or new ideas that give our content a boost.

Alina Yelenok
People Business Partner

Alina Yelenok

People Business Partner

Alina Yelenok

Bio

I’m full of energy and always stay positive, no matter how busy things get. Clear structure and well-done results inspire me, but people and their well-being always come first. Piano and tea ceremonies keep my mind balanced, while sports and travel fuel my love for motion. Sharing gifts and creating joyful moments is my way of caring for others.

Superpowers

I bring energy that motivates and inspires the team, combining attention to detail with genuine care for people. I turn challenges into opportunities and keep work organised, smooth, and positive, making every moment meaningful.