Account verification

Pre-сheck form is an initial step in verifying your application, where you must fill in information about your company, representatives and project (website). You may add as many projects for review as you want to. 

We do not require any documents at this stage to make the process easier and faster for you. Usually, it takes no more than 5 minutes to enter all the details. 

If your pre-check application is pre-approved, the dedicated account manager will contact you with further instructions and a list of documents that must be submitted to complete the verification.

If your pre-check application is rejected, you will receive a notification to your email stating the reason.

The review timeframe for the pre-check form is two business days from the submission date.

Please find the short video guide on how to submit the pre-check by following the link: Pre-Check Verification with Payop | Payop payment processing.

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The KYCB platform is a verification service that aims to automate and simplify the onboarding flow. In addition to its easy-to-use interface, what is more important is data security – KYCB employs advanced encryption methods to safeguard the confidentiality and integrity of your verification details.

After your PreCheck application is approved, you’ll receive a notification email with the link to the KYCB platform under the “Complete verification” button.

Once you’re redirected to the verification page, you should fill in the required details about your business and attach the necessary documents, depending on your industry.

For company verification you should submit the information in the following sections:

1. Company information;
2. Registration documents;
3. Director-signatory’s documents;
4. UBO(s) documentation;
5. Shareholder(s) documentation;
6. Additional documentation;
7. Industry documentation.

For individual entrepreneurs the sections are the following:

1. Individual entrepreneur’s information:
   • Individual entrepreneur’s name;
   • Tax identification number;
   • Country of Incorporation;
   • City of business registration.
2. Registration documents:
   • Extract from the register of individual entrepreneurs;
   • Tax registration confirmation of private entrepreneurship as a taxpayer.
3. Individual entrepreneur’s documentation:
   • Individual entrepreneur information (Passport or ID Card);
   • Proof of address document of the individual entrepreneur (Proof of residence).

In each section, you may find the explanation for each document type and important notes, if applicable.

It is important to note that you have more than one attempt to submit the information. You can exit and access the verification page as many times as needed until all information has been added. Your data will be encrypted and protected throughout the process.  

You can review, download, and change any information or document you provided until you click “Confirm&Send”. After confirming your actions using this button, your application will get a new “Ready for verification” status, awaiting review by our verification specialist.

If our team has any questions regarding the provided details or if some data should be updated, you will receive a notification email with all the details.

If you have any questions or need our assistance, please email our Support team at support@payop.com or contact your Account Manager.

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Yes, you can submit a new project after the pre-check or full account verification. You can do it in your admin panel, and our team will review it as soon as possible. 

To add a new project, please refer to the next steps:

1.Go to the “Projects” section in your dashboard and click the “Add new” button.

2.Fill in information about your project.

3.Click “Send for verification”.

Once our team evaluates the provided information, you will receive a notification about the application status. The secret and public keys needed for integration will be available in the project’s details if it’s verified.

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In our system, a project is your website used to make sales and generate revenue, on which you want to accept payments using our payment solutions. Projects are primarily intended to identify and confirm that requests correctly come from your server to the Payop server.

There is no need to create a merchant account for each website if they refer to one business entity. You can create multiple projects in your account. 

You should register and verify a new merchant account only if you want to submit a new project that belongs to your other company (new entity).

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You can create and verify a business account for a company or an individual entrepreneur.

Once the pre-check application is approved, your account manager or sales manager will provide you with the required details needed to complete the verification.

Below, you can check the documents required for company and individual entrepreneur registration. 

For company:

1. Certificate of Incorporation;
2. Beneficiary’s passport and proof of residence address;
3. Register of Directors;
4. Passport and proof of residence for each Director;
5. Register of Shareholders;
6. Passport and proof of residence for each Shareholder;
7. Certificate of Good Standing/Certificate of Incumbency/Extract from register/issued within three months (in case legal entity was registered more than two years ago);
8. Memorandum & Articles of Association/Constitution/Statute/other statutory documents;
9. If the project is Betting, Gambling, Crypto, Forex:
   1. Activity License;
   2. Payment Agent Agreement (if applicable).

For individual entrepreneurs:

1. An official document from the state registration that shows you as a sole proprietor;
2. Tax registration confirmation of a private entrepreneur;
3. Passport (driver’s license/international passport/ID card);
4. Proof of residence address.

Please remember that all the mentioned documents must be in English or with a certified translation. 

The proof of residence has to be issued within three months.

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