Funds exchange

You may easily perform the currency exchange in your merchant account.

To do that, follow these steps:

1. Go to the Exchange section.

2. Select the currencies you would like to exchange from the drop-down list and fill in the amount.

3. Push the Convert button to complete the exchange. 

Before confirming the transaction, you can review the exchange rate and the amount you will receive.

Once the procedure is complete, you will receive a notification about the successful operation.

There is also an autoexchange operation which is applied when there are insufficient funds to complete your withdrawal. For instance, you have 900 EUR and 200 USD on your merchant balance, and you have requested a withdrawal of 1000 EUR. In that case, the system will charge 900 EUR from your EUR balance and automatically make an exchange for the remaining amount (100 EUR) from your USD balance to complete the request.

You can find this exchange operation in the “Currency exchange history” section of the “Exchange” tab.