What documents must I provide to verify the recipient for the Bank Transfer settlement method?

You must provide one of the following documents:

Bank statement: You can usually get a bank statement via Internet banking or by making an individual request to your bank. The Bank statement must provide the following information:

• For Own accounts: the merchant company’s name, address, IBAN/account number, and the bank name/logo.
• For Pooled accounts: the account holder’s name, address, IBAN/account number, merchant company’s name as the originator of the transaction, and the details of the financial institution (the company’s letterhead).

Bank Confirmation Letter is a certified bank letter issued by the bank to prove your ownership of the account. The letter can be requested in person at a bank branch, by email or phone, or, depending on the financial institution, through its online platform. It must meet the following requirements:

• For Own accounts: be signed or stamped by the bank, contain the name or logo of the bank, and confirm the merchant company’s name, address, and IBAN/account number.
• For Pooled accounts: be signed or stamped by the bank, contain the name or logo of the bank, and confirm the account holder’s name, address, IBAN/account number, as well as your company’s name as the originator of the transaction.