Answering your Merchant FAQs
- Mass payouts
- How can I find available payment methods?
- What details should I provide in case I encounter technical issues?
- How soon will I receive the payment confirmation?
- What is a JWT token? How can I get it?
- What is a “Certificate” and where I can find it?
- What is Test checkout, and how can I check the payment page with it?
- How can I test payment method integration and payment notifications?
- Why do we not receive IPN notifications?
- What are the possible ways of integration?
- Partner Program
- What is PreCheck, and what data should be submitted?
- How to complete the verification using the KYCB platform?
- What types of balances exist, and what do they mean?
- What is a “Certificate” and where I can find it?
- Why do we not receive IPN notifications?
- I want to close my account. What happens to my personal data when my account is deleted?
- Is my personal information protected?
- How to change merchant account email address?
- How to change my password?
- How to schedule settlements?
- How do I create a withdrawal using payout methods?
- What should I do if the recipient has not been verified?
- Where can I see the list of recipients for settlement methods?
- Can I edit the recipient information?
- How can I apply for recipient verification for other settlement methods?
- What documents must I provide to verify the recipient for the PayDo settlement method?
- What documents must I provide to verify the recipient for the Bank Transfer settlement method?
- How can I apply for recipient verification for the Bank Transfer settlement method?
- How do I apply for recipient verification to withdraw funds using settlement methods?
- How do I create a withdrawal using settlement methods?
- What is the difference between settlement and payout methods?
- How can I export the data using Reports?
- Funds exchange
- What is a chargeback, and where can I check its details?
- How to issue a refund in my dashboard?
- What is a refund?
- How can I check the transaction status?
- Transaction statuses in the merchant dashboard
- Checkout page details
- How can I add or deactivate a particular payment method?
- How soon will I receive the payment confirmation?
- When I create a payment, I get the “Application should be accepted or URL should be verified” message. What should I do?
- Configuring the Payop Plugin in WooCommerce
- How to install WordPress plugin?
- What IP address will notifications come from?
- Is it possible to redirect the payers to a particular payment method bypassing the full checkout page?
- Where do you find the secret and public keys?
- How can the merchant test the payment process? Do you have a test mode?
- If my pre-check was already verified, but I have a new project, can I submit it for review?
- What is a project? Should I create a merchant account for each project?
- What account types do you have, and what documents are required?
- How to create a Payop account? Registration process.
- We want to integrate your gateway into our website. What do we have to do?
- What are the website requirements to get a merchant account?
- Which countries and territories does Payop not work with?
- What business areas and models does Payop not work with?
- What are the benefits of using Payop?
- What is Payop?
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