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RESOLVED  •  12 HOURS

Card Payment Processing Degradation

A subset of card transactions experienced authentication timeouts, resulting in declined payments. The issue has been resolved and all card payments are processing normally.

Affected countries

AU AT AZ DZ AD AQ AG

Affected payment methods

Unknown #381

Updates

The issue has been fully resolved. Card payment processing has returned to normal operation.

The root cause has been identified. A fix is being implemented.

Elevated card payment failure rates have been detected. An investigation is underway.