At Payop, we’re a team of curious minds, tech lovers, and problem-solvers. We build cool stuff, fix tricky things, and make online payments simpler for millions worldwide.
Here, growth isn’t a perk – it’s part of the everyday job. Behind every line of code and project win is a talent who makes it happen. Working with us, you will have the freedom to experiment and develop your skills fast, but also the support of a team that always has your back.
We are looking for a customer-focused, detail-oriented Middle Customer Support L1 Manager to deliver high-quality support for our fintech product. The ideal candidate should be comfortable resolving customer inquiries, guiding users through product features, escalating complex issues to relevant teams when necessary, and delivering an excellent customer experience in an international English-speaking environment.
L2 Customer Support Manager in fintech is responsible for assisting our clients with their integration-related questions that cannot be covered by the L1 team, providing customers with relevant replies to their questions or concerns, and helping to set up the integration with our service. Additionally, the team is responsible for handling the data export requests, both from our merchants and colleagues from other departments.
We’re looking for a Junior Community Manager to help more people recognise and understand Payop through relevant online conversations.The main goal of this role is to grow Payop’s brand awareness among people who make online payments – from online shoppers to gamers and users of digital services – while also supporting our Generative Engine Optimisation (GEO) strategy.This isn’t about promoting Payop in every relevant thread or trying to turn community conversations into sales opportunities. We’re looking for someone who can become a genuine part of online communities, understand what people are talking about, and contribute when Payop or our expertise is relevant.
Send us your CV and let’s stay connected for future opportunities
A collaborative culture where every voice matters and wins are celebrated together.
Adjust your schedule to stay productive while keeping life in balance.
We believe real rest matters, so take the time you need to recharge.
Work from wherever you’re most productive — at home, in a café, or anywhere.
Improve your skills with company-funded lessons to help you succeed globally.
Grow your career with clear paths, mentorship, and upskilling.
Recommend great people to join us and earn rewards for successful hires.
Collaborate with colleagues from diverse cultures and across the world.
