You may easily perform the currency exchange in your merchant account.

To do that, follow these steps:

1. Go to the Exchange section.

2. Select the currencies you would like to exchange from the drop-down list and fill in the amount.

3. Push the Convert button to complete the exchange. 

Before confirming the transaction, you can review the exchange rate and the amount you will receive.

Once the procedure is complete, you will receive a notification about the successful operation.

There is also an autoexchange operation which is applied when there are insufficient funds to complete your withdrawal. For instance, you have 900 EUR and 200 USD on your merchant balance, and you have requested a withdrawal of 1000 EUR. In that case, the system will charge 900 EUR from your EUR balance and automatically make an exchange for the remaining amount (100 EUR) from your USD balance to complete the request.

You can find this exchange operation in the “Currency exchange history” section of the “Exchange” tab.

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On the checkout page the payers can check the details of the requested order (its ID and amount), choose the preferred language of this page (among 12 available), and select the most convenient payment method to process a transaction.

All the methods are grouped according to their types (eWallets, Bank Transfers, Cards International, etc.), and to complete the payment the user should: find the needed group → select the method → fill in the required data.

There is also a possibility to use the search bar to find a specific method.

Some methods are only available for certain countries, so the IP and Geolocation for payment must be changed accordingly.

For example, Italian payment methods will be available on the payment page if a user has Italian as the default browser language, Italian IP, and geolocation.

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Configuring the Payop Plugin in WooCommerce:

1.Ensure the Payop plugin is activated on your WordPress website. If it’s not already active, follow these steps:

– Open your WordPress admin panel.

– Navigate to the “Plugins” section.

– Look for the Payop plugin and click “Activate” if it’s listed but inactive.

2.Access WooCommerce Settings. In your WordPress admin panel, go to the WooCommerce settings to configure the Payop payment gateway:

– Click on “WooCommerce” in the left-hand menu.

– Click on the “Settings” button.

3.Navigate to the “Payments” tab. Within the WooCommerce settings, select the “Payments” tab. This is where you can manage all payment-related configurations for your online store.

4.Locate the Payop Payment Option and Configure:

– Scroll down to find the option related to Payop among the available payment methods. You should see “Payop” or the name you specified in the “Name of payment gateway” field when setting up the plugin.

– Click on the Payop option to access the plugin’s settings. This is where you will configure the details required for Payop payments to function correctly.

– Fill in the required Public key and Secret key fields.

– Name of payment gateway. In this field, you can specify the name customers will see at the checkout when choosing the Payop option to pay for an order. 

– Description. In this field, you can briefly describe the payment gateway, which will be visible to customers on your website. It helps customers understand that they can use Payop for online payments.

 – Automatic transfer of the order to the status “Completed” after successful payment. Enabling this option will automatically change the order status to “Completed” once a successful payment is made via Payop.

– Skip page checkout confirmation. If enabled, this option allows you to skip the confirmation page during the checkout process, streamlining the payment process for customers.

– Payment form language. This setting enables you to select the language for the payment form displayed on your website. Choose the language that best suits your customers.

– Save Your Settings. After entering the necessary information, make sure to save your settings within the Payop plugin. You will typically find a “Save” or “Update” button at the bottom or top of the plugin settings page. Click on it to save your configurations.

By following these steps, you have successfully configured the Payop plugin within WooCommerce on your WordPress website. This will allow your online store to accept online payments using Payop as a payment gateway. 

Please check the video instruction by following the link.

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There are two options to check the status or details of a particular payment. 

1. Go to the Transactions section of your admin panel -> click on the Filter option -> add at least one known criteria of the required payment, such as transaction ID, order ID, amount, date, invoice ID, payer email or other.

2. By making an API request. For more information, check the instructions in our Documentation – Get Transaction Details · Payop/payop-api-doc

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You can edit the recipient information by clicking on the edit icon . If you have changed the recipient details, they will be resubmitted for verification.

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